Certified Interpreters: Certified Spanish Court interpreters are available upon request.
On-Line Access: Attorneys and their staff have 24/7 access to legal interpreters through our web site www.translationperfect.com at any time from any computer.
Interpreters Management: All interpreting assignments are tracked in real time. Attorneys and authorized law firm employees can check on status of the assignment, the interpreter's identity and qualifications, and billing information on line.
Electronic Records: All information is stored electronically. Customized reports are available on demand.
Insurance: TranslationPerfect.com holds professional errors and omissions insurance.
Quality Control: Upon completion of the project, the law firm provides feedback through an assignment sheet, which is carefully reviewed for any positive or negative comments. Each completed assignment sheet is stored in electronic format for later review. We screen our interpreters and provide training on professional and ethical interpreting issues. Confidentiality and HIPAA: TranslationPerfect.com operates under non-disclosure agreement and complies with HIPAA requirements.
Quality Guarantee: We stand by our product. We hold appropriate errors and omissions insurance. If you are not happy with the interpreter, please let us know as soon as possible. We will provide a replacement without delay, and we will not charge you for the work that is not perfect.
Payment options: TranslationPerfect.com accepts Visa, MasterCard and P-Cards through our secure on-line payment system. We also accept checks and direct wire transfers.