On-Line Access: Investigators and insurance agents have 24/7 access to prefessional interpreters through our web site www.translationperfect.com at any time from any computer.
Interpreters Management: Investigators and insurance agents can track interpreter assignment status in real time, check the interpreter's identity and qualifications, and billing information on line.
Electronic Records: All information is stored electronically. Customized reports are available on demand.
Insurance: TranslationPerfect.com holds professional errors and omissions insurance.
Quality Control: We require the highest level of professionalism from our interpreters. We screen interpreters, provide in-house training on professionalism and interpreter ethics issues, and encourage additional training and certification. Upon completion of the project, agents' feedback is requested through an interpreter assignment sheet.
Quality Guarantee: If you are not happy with the interpreter, please let us know as soon as possible. We will provide a replacement without delay, and we will not charge you for the work that is not perfect.
Payment options: TranslationPerfect.com accepts Visa, MasterCard and P-Cards through our secure on-line payment system. We also accept checks and direct wire transfers.