On-Line Access: 24/7 access to professional interpreters through our web site www.translationperfect.com at any time from any computer.
Interpreters Management: School administration and teachers can track interpreter assignment status in real time, check interpreters' identity and qualifications, and confirm billing information online.
Electronic Records: All information is stored electronically. School administration and teachers have 24/7 access to customized reports.
Confidentiality / HIPAA: TranslationPerfect.com operates under non-disclosure agreements and complies with HIPAA requirements.
Insurance: TranslationPerfect.com holds professional errors and omissions insurance.
Quality Control: We require the highest level of professionalism from our interpreters. We screen interpreters, provide in-house training on professionalism and interpreter ethics issues, and encourage additional training and certification. Upon completion of the project, school representative or teacher's feedback is requested through an interpreter assignment sheet.
Quality Guarantee: If you are not happy with the interpreter, please let us know as soon as possible. We will provide a replacement without delay, and we will not charge you for the work that is not perfect.
Payment options: We accept Visa, MasterCard and P-Cards through our secure on-line payment system. We also accept checks and direct wire transfers.